Winning for Our Customers
At Maitland-Smith, we measure ourselves by two unwavering standards. First is our standard of excellence in home furnishing design that promises our customers classic beauty of the highest quality and uncompromising creative interpretation of a wide array of styles. Second, we grade our success against customer expectations for the very highest level of care and service.
With our twofold mission in mind, we are especially proud to have received a prestigious industry award nomination for design and an outstanding achievement award—together, they demonstrate our unwavering commitment to our standards of excellence.
Outstanding Design Achievement
ASFD Pinnacle Award judges nominate Maitland-Smith’s Regency style writing desk, designed by Director of Design Glenn Yelvington, for industry award.
Glenn Yelvington (pictured right) is nominated for his first ASFD Pinnacle Award since joining Maitland-Smith as director of design in 2006.
The American Society of Furniture Designers (ASFD) has named Maitland-Smith’s Glenn Yelvington, Director of Design, as a finalist for one of its industry-heralded Pinnacle Awards.
The ASFD Pinnacle Awards honor outstanding design achievements within a variety of categories, and winners will be announced during a gala event hosted by HGTV’s Nancy Glass and Furniture/Today’s Ray Allegrezza on the opening night of the fall International Home Furnishings Market in High Point, NC.
The ASFD nomination honors Yelvington’s tour de force design of a neoclassic writing desk in an Aged Regency style. Featuring remarkably detailed hand cut and mixed wood marquetry images, the desk’s highly graphic inlaid wood top presents an early double hemisphere map of the then-known world.
The lauded desk (pictured right - 5530-288) features eight hand-carved tapered legs with acanthus leaf decoration. Yelvington notes, “Desks of this style and intricacy were used in libraries and studies during the neoclassic period (1785-1830). The desk is emblematic of the era’s fascination with the natural sciences and world exploration, yet updated for today’s home office.”
Prior to joining Maitland-Smith in September 2006 as Director of Design, Yelvington worked with The Bombay Company and Kinder Harris, Inc. He has experience in all aspects of design and development of furniture, decorative accessories, textiles, and lighting.
Yelvington’s world-wide travels provide a continual source of inspiration for his design concepts. Originally from Arkansas, Yelvington holds a fine arts degree from Memphis College of Arts.
Outstanding Web Site Award Honors Online Excellence
With the objective of better serving busy customers who need on-demand access to product information, imagery, pricing and serviceability, this year Maitland-Smith invested in a customer-friendly redesign of its website, www.maitland-smith.com. The Web Marketing Association has taken note by awarding the company with an important honor in the world of internet marketing.
This prestigious international award for online design and technology is the association’s acclaim for Outstanding Achievement in Website Development. Maitland-Smith’s website earned a score of 61.0 vis à vis the award winner average of 51.5. In addition, they received outstanding scores in design, innovation, content, technology, interactivity, copywriting, and ease of use.
Maitland Smith’s Marcell Lomax, VP of Information Technology, voiced her enthusiasm for the achievement and its implications for the customers she and her colleagues serve. “Everyone at Maitland Smith is proud of this award and the performance it honors. But what we celebrate most is the progress we’ve made in being able to respond to our customers’ needs and exceed their expectations with exceptional service, features and functionality.”